Cookies Policy

By using our website you are consenting to the use of the cookies detailed below.

We use cookies on our website, which amongst other things, help us to improve your experience of our website and ensure that it performs as you expect it to.

We use cookies on our website, which amongst other things, help us to improve your experience of our website and to ensure that it performs as you expect it to. Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Websites must get consent to send cookies to your computer or mobile device unless the cookies are strictly necessary to provide services to you. By using our website you are consenting to the use of the cookies detailed below. However, if you do not want us to keep sending cookies, you can set your cookies preferences by following the instructions below, although this might affect some functionalities. For example, contact forms could not be submitted.

How do I reject and/or delete these cookies?

All browsers permit that you reject and/or delete cookies either one at a time or all at once. The procedure for this depends on the browser you use. We have inserted a link to the most common used browsers below. Please remember to reject/delete cookies in all the browsers you use to visit our website:

  1. Internet Explorer
  2. Chrome
  3. Firefox
  4. Safari

The table below explains what cookies we use on our website, why we use them and whether they are strictly necessary or another type of cookie; e.g. “functionality” or “performance” cookies. We also state in the table whether a cookie is a “persistent” or “session” cookie. The difference is that:

  • Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a “persistent cookie” is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
  • Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Some of the cookies listed below are those set by our own website when you visit (RescueRemedy.com). However, we also have cookies on our website that are set by third parties (not RescueRemedy.com). For example, to enable us to have YouTube videos played through our website, YouTube places cookies on RescueRemedy.com (for more information about how YouTube uses cookies and what information they collect, visit google.com/policies/privacy).

Strictly necessary

Strictly necessary cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets, do your internet banking or to comply with the law (e.g. such as to keep your information safe). We would not be able to operate our website without using the “strictly necessary” cookies listed below.

 

Cookie

Name

Purpose

Persistent/ Session

Sitecore

_SC

These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website. The cookies collect information such as the number of visitors to our website, how they arrived there (e.g. directly from the internet or through linking from another website) and tracking which web pages they visited.

Persistent

 

Performance

Performance cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous. We only use such information to improve our website.

Cookie

Name

Purpose

Persistent/ Session

More information

Google Analytics

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_utmb
_utmc
_utmv
_utmz
_utmx
_utmxx

These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website. The cookies collect information such as the number of visitors to our website, how they arrived there (e.g. directly from the internet or through linking from another website) and tracking which webpages they visited.

These cookies expire between 30 minutes to 2 years from being set or updated.

Persistent

Click here for an overview of privacy at Google

Hot Jar

_hj

These cookies are used to collect anonymous information about how visitors use our site. We use this information to compile analytical reports which help us to improve our website. The cookies collect information such as how the user moves through, and views, different pages on our site. In addition, these cookies may also track whether a poll or survey has been minimized or completed to ensure the same form does not reappear elsewhere or on return to the website.

Hot Jar cookies expire after 1 year.

Persistent

Click here for an overview of privacy at HotJar